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Below are the step wise events for your clear understanding:
Step 1: You raise a return request and it comes to us for approval.
Step 2: As soon as we approve your return, you shall receive an e-mail notification
Note: If the return is not eligible for a pickup then a self-return option will be given to you. In such a case, shipping charge shall also be reimbursed to you.
Step 3: For eligible return pickup, courier boy will come to your provided address to pick up the product.
Step 4: Once we receive your product back, we initiate the refund after it is found satisfactory.
Note: Please note that for all COD orders, the amount shall be refunded to your Motherly wallet.
In case of any issue, please WhatsApp with your order ID at 8587843473 or e-mail us at firstname.lastname@example.org.